Delivery Terms

We offer various shipping methods to meet your needs: • Standard Ground Shipping • Express Air Freight • Sea Freight • Custom Shipping Solutions The specific shipping method will be determined based on the size and weight of the machinery, destination, and your timeline requirements.

Estimated delivery times: • Domestic (India): 4-6 weeks • International: 8-12 weeks • Express Shipping: 4-6 weeks Note: Actual delivery times may vary based on customs clearance, local regulations, and other factors. We will provide detailed timeline estimates during the order process.

For international orders: • We handle all export documentation • Customs duties and import taxes are the responsibility of the buyer • We provide necessary certificates and compliance documents • International warranty coverage is included • Technical support available globally

All shipments are fully insured against: • Damage during transit • Loss of equipment • Delays and other covered events Insurance coverage is included in the shipping cost and provides comprehensive protection for your investment.

We provide all necessary documentation: • Commercial Invoice • Packing List • Bill of Lading • Certificate of Origin • Technical Documentation • Warranty Certificates • Installation Guidelines

Our machinery is packaged according to international standards: • Heavy-duty wooden crates • Moisture-proof packaging • Shock-absorbing materials • Secure strapping and bracing • Clear handling instructions • Proper labeling and marking

To ensure smooth delivery: • Provide accurate delivery address and contact information • Ensure adequate access for delivery vehicles • Prepare suitable unloading facilities • Arrange necessary permits if required • Have qualified personnel available for receiving

Our standard payment terms for shipping: • 50% advance payment with order • 40% before dispatch • 10% after installation and commissioning Payment methods: Wire transfer, Letter of Credit (L/C), or as agreed upon in the contract.

In case of shipping-related issues: • Inspect all items upon delivery • Document any damage with photos • Report issues within 48 hours • File claims through our customer service • Follow provided return procedures if necessary

Clear definition of responsibilities: • Seller: Proper packaging, documentation, and dispatch • Buyer: Import duties, taxes, and local permits • Carrier: Safe and timely transportation • Both parties: Communication and coordination